Terms & Conditions
Address:Morphou 1, Lemba, Paphos, Cyprus
Tel: +357 26271725
Fax: +357 26270215
Exclusive Wedding Bus is a Registered Limited company, trading as Greysand Shipping Co Ltd.
Terms and Conditions/Contract
All wedding transport is operated by Greysand Shipping Co Ltd the Hire Agreement is made between Greysand Shipping and the individual booking the hire (“the hirer”).
Deposits and Payments
The lead person on the booking will be responsible for the full cost of the hire, including any amendment or cancellation charges. We will require a non-refundable holding fee of €50 per vehicle Payment of the deposit means you have accepted our quotation and you guarantee that you have the authority to accept on behalf of your party the terms of these booking conditions. It’s at this point that a contract comes into existence between us. It is your responsibility to check the details on the confirmation and to inform us of any discrepancies immediately. The balance of your hire must be paid at least 30 days before your wedding day / booking day. Greysand Shipping Ltd reserves the right to re-allocate dates to another hirer in the event that payments are not made in accordance with this agreement.
We reserve the right to amend our prices at any time prior to booking. However, once you have accepted our written confirmation the price of the hire will not alter unless we are required by law to charge a government tax or levy introduced after your booking is made.
Alteration or cancellation by you
If you wish to make any alterations to your hire we will make every effort to accommodate these. Requests for amendments must be made in writing by the hirer on the booking. You may cancel your arrangements at any time provided that the cancellation is made by the lead person on the booking and is communicated to us in writing. The cancellation charges as shown below will apply from the date the written cancellation request is received by us:
- €50 holding fee will not be refunded
- Less than 30 days full payment will not be refunded.
Alteration or Cancellation by us
In the event of severe weather preventing operation, damage to the transport or non-availability of the transport method for any other reason whatsoever, Greysand Shipping Ltd reserves the right to cancel the hire at any time up to and including the date of the hire. Alternative dates or another transport option will be offered to the hirer. If none is available suitable to both parties, the hire fee will be refunded in full as the exclusive remedy to the hirer who shall have no further claim for any loss or damage whatsoever resulting from the cancellation of the Hire Agreement. In the event of your transport not being available when you arrive for reasons beyond our control (e.g. damage on a previous hire) we reserve the right to substitute a similar transport option, or of better standard. It is unlikely that we will have to make any changes to your booking after it has been confirmed. However, occasionally some changes have to be made. If there is a minor change before you depart we will endeavor to inform you before you leave. No compensation is payable for minor changes.
Our transport and its inventory are insured under a transport insurance policy against loss, damage and third party indemnity. You are expected to take reasonable care but your liability in the event of loss or damage to the transport is limited to the security deposit unless such damage was caused by your negligence or willful damage.
However, hirers are advised that Greysand Shipping Ltd does not carry insurance for personal injury, illness, loss or damage to personal belongings or for cancellation for any reason. Hirers must arrange their own holiday insurance for these risks and ensure that their existing policies on which they wish to rely will cover this activity.
Act of God
In the event that directly and exclusively results from the occurrence of natural causes that could not have been prevented by the exercise of foresight or caution; an inevitable accident, i.e., tornadoes, earthquakes, death, extraordinarily high tides, violent winds, ash cloud and floods. Then providing that the hirer is in resort there will be no refund, as the event will go ahead, although the amount of persons will be refunded. In the event that the main lead name has not managed to arrive due to ash cloud or any of the above then an alternative date will be set and no extra charges will be made.
We accept responsibility for the proven acts or omissions of our staff and suppliers whilst acting within the scope of their duties, except where attributable to any member of the hirer group, an unconnected third party, or an event which we could not, with due care, have reasonably foreseen. Except in the case of death or personal injury any compensation shall be limited to the amount of payment received by us. It is a condition precedent of such acceptance of liability that you follow the procedures for the Notification of complaints set out in the clause below.
If you have a problem during your hire, please inform the transport driver / host immediately so that they can endeavor to put things right. If the problem cannot be resolved, you must contact our office immediately by telephone or by email so that we are given an opportunity to help. If you fail to take any of these steps this will hinder our ability to put the problem right and/or investigate it fully and any right you have to receive compensation will be reduced or completely extinguished.
The driver / host on board during the hire has absolute authority and his/her instructions should be adhered to at all times. The driver / host will comply with all reasonable requests of the hirer but the driver / host will be the sole judge of all matters concerning timings / distance / location and the safety of the transport.
If the hirer fails to comply with the reasonable instructions of the driver / host concerning safety of the transport, the driver may return the transport to the nearest safe venue whereupon the hire will be terminated and the hirer will not be entitled to repayment of any part of the hire fee or any other remedy.